Q. Soaps do not work in hard water containing calcium and magnesium ions because

 1671  295 NTA AbhyasNTA Abhyas 2020The s-Block Elements Report Error

Solution:

and ions form insoluble calcium and magnesium soaps respectively when sodium or potassium soaps are dissolved in hard water.

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These insoluble soaps separate as scum in water and are useless as cleansing agent.