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Q. Soaps do not work in hard water containing calcium and magnesium ions because

NTA AbhyasNTA Abhyas 2020The s-Block Elements

Solution:

$Ca^{2 +}$ and $Mg^{2 +}$ ions form insoluble calcium and magnesium soaps respectively when sodium or potassium soaps are dissolved in hard water.

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These insoluble soaps separate as scum in water and are useless as cleansing agent.