Given equation of circles are x2+y2−4y=0
and x2+y2−8x−4y+11=0 ∴ Equation of chord x2+y2−4y−(x2+y2−8x−4y+11)=0 ⇒8x−11=0
Centre and radius of first circle are O(0,2) and OP=r=2.
Now, perpendicular distance from O(0,2) to the line 8x−11 is d=OM=82∣8×0−11∣=811
In △OMP, PM=OP2−OM2 =22−(811)2 =4−64121=64256−121 =8135 ∴ Length of chord PQ=2PM=2×8135 =4135cm