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Q.
Polyphosphates like sodium hexametaphosphate (calgon) are used as water softening agents because they
Hydrogen
Solution:
Polyphosphates like sodium hexametaphos phate (calgon) form soluble complexes with cations like $Ca^{2+}$ and $Mg^{2+}$ present in hard water and hence used as water softening agents.
$Na_{6}P_{6}O_{18} \to2Na^{+}+Na_{4}P_{6}O^{2-}_{18}$
$M^{2+}+Na_{4}P_{6}O^{2-}_{18} \to\left[Na_{2}MP_{6}O_{_{18}}\right]^{2-}+2Na^{+}$